COVID-19 UPDATE FROM PORSCHE EXCHANGE

Effective 5:00 PM Saturday, March 21, 2020, Governor Pritzker has issued a "shelter in place" order, effectively closing all non-essential businesses. Automobile dealerships have been designed as essential businesses, allowing sales, parts & service facilities at new car dealers to continue operating.

The health and safety of our clients and team members are the number one priority. All of our service loaners, showroom and test drive vehicles, and client vehicles in for service are already being put through a four step cleaning process to try to help prevent the spread of illness.

At The Porsche Exchange, we wish to be here to serve our clients' transportation needs while balancing the health and safety of our team. As such, effective Monday, March 23, we are making the following changes to our normal operations until further notice.

Business Operations Update:

  • Courtesy car wash service is suspended

  • Porsche Service

    • Hours of operation Monday-Friday 7:00 AM to 6:00 PM, Saturday 9:00 AM to 5:00 PM

  • Porsche Parts

    • Our retail parts counter and boutique is closed to the public. We are open 24/7 online at shop.4porsche.com, or you may place an order by phone to be packaged for pickup.

  • Porsche Sales

    • The showroom will be closed for browsing. Sales consultation will be by appointment only, during the hours of 9:00 AM to 6:00 PM Monday-Friday, and Saturday 9:00 AM to 5 PM

    • Test drives will be limited to those intent on completing a purchase or lease transaction that day, and will be limited to one client per vehicle.

    • The purchase/lease process can be completed via our online store, which includes secure processing of your credit application and a secure online portal for document upload from the safety and convenience of your home. Simple click the "Start Buying Process" link on any vehicle in stock, and the vehicle you choose will be delivered to your home (at no charge within 30 miles, nationwide via the "Home Delivery" link on every vehicle in stock).

Thank you for your understanding during this extraordinary time. We will return to normal operations as soon as health and safety allow.

 

 

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