Porsche Dealership in Highland Park IL

Great service I was walked through the whole process took me last minute very polite folks here from the receptionist to service.the little perks were nice also e.g. car wash free inspection free coffee cookies

This dealer provides Great customer service! They are helpful in explaining the issues and taking care to answer any questions you may have. I would highly recommend them for your next purchase or service.

Have 2 vehicles, an 07 911 bought certified preowned and a 2014 Cayenne also CPO. Very satisfied with the vehicles and the dealership. We drive 45 mi south , instead of 20 min north because of the selection and service, free rental cars if needed, and an excellent new facility with great staff!

My new car should have been detailed better. The Paint & Glass was in poor condition. Vehicle had been in stock quite some time and needed to be buffed out. I would not have delivered a $100,000 car in that condition. I think dealerships forget that this is a major purchase for some customers and that the product should be in first class condition.

If you are in the market for a Porsche, The Exchange is the only place to go! Everything about this dealership, from the vast inventory to the very knowledgeable sales staff, makes buying a high end vehicle a pleasant experience. Nick Kopp went above and beyond to make sure my transaction was as smooth and streamlined as possible working around my busy schedule. I’ll be back sooner than later to make another vehicle purchase.

Extremely helpful at finding the right car for me. I would recommend them to my friends and will return there myself in the future for another car.

Picked up a very nice Cayenne GTS from Peter at The Porsche Exchange. The process was smooth and efficient from my initial contact of inquiring about the car to picking it up and driving it home. Even though I was a previous Cayenne owner Peter still took the time to go thru all of the features as part of the delivery process. The size of the dealership is impressive and the largest I have been to outside of the one that sits next to the Porsche Museum in Stuttgart. This is my third Porsche and I wouldn't hesitate to buy my fourth from The Porsche Exchange. Well done.

Great experience with a great group of professionals. Our sales person Paul was a former service tech who had deep knowledge on the car but also on service points. Very helpful. The finance process was, as is normal, a tedious process but Mike made it as painless as possible. There was one point of confusion that the GM tried to resolve by dropping a gift certificate on me, that really wasn’t what I wanted or needed, but his team made up for his lack of experience by turning my requests into a plan so we could do the deal. Also, I was interested in certified used and their inventory was superior to any other dealership. The operational staff had my Cayenne loaded with iPass, city sticker and trunk contents so the process was very efficient. Appreciate the attention to details and I highly recommend The Porsche Exchange!

Casey and the rest of the service team are great. They service my Panamera and 911 Turbo S . They take the long term view in keeping good relationships with their customers. Nick in sales also keeps in touch and is great to work with.

Marke bought 8 Porsche’s over the past 15 years and they continue to earn my business. Their service is consistently excellent and they have a great staff that takes care of customers consistently so it’s always a pleasant experience

Tony Busuego, our advisor, was over-the-top professional. He kept us informed every step of the process and explained everything in detail If I was not retired I would try to “steal” him! He went far beyond what was necessary. I am not a wealthy man and sometimes cringe at the prices but I own 2 and am always astounded at the level of service. Mario, the service manager and Mike Semersky have always treated me similarly. This is the only car dealership that I actually look forward to going to. If you had 10 stars I would give them to all my contacts at The Exchange. Thanks, Bob

The entire experience was very professional. Paul M. was our sales agent and he was one of the most knowledgeable I came across, as I did have discussions w/a few other dealers too. Never did we feel pressured to do anything. Paul's approach was to make sure we were comfortable with everything. The feeling is this place will do everything to make the customer experience painless, as well as convenient. Paul also spent a good 30-45mins w/us post sale programming the car to both my wife's and my preferred settings. Rocco, in finance, continued the customer friendly treatment during the final paperwork too! The in house barista is an added benefit! Mike P.

Product, sales, service, and experience are all top of the line! They make everything easy and efficient. I highly recommend The Exchange. i have been a customer for a decade.

Casey Lewis is very friendly and very helpfull. as soon as i arrive fir my service he approach me right away with a smile and said how can i help you today

I purchased a Macan S with the help from a wonderful sales person Paul Michalczyk last year. He is not just in sales, but his background being an engineer really helped me learn and appreciate my car. I had never quite cared much about cars before, but Paul has changed that and now I hope to one day drive a 911 when my child goes off to college. I hope Paul will help me select all my future cars. Porsche Exchange is a dealership no like others; everyone there is extremely professional with wonderful hospitality, and they are just truly classy people. Knowing not much about cars, I always ask silly questions, but they always make me feel welcome. When I drop off my car, I always look forward to seeing KC as he's the nicest and sweetest person to hand my key to. His sense of humour always makes me want to stop by the Porsche Exchange. I brought in my car for what I thought was malfunctioning parking sensors, but it was just that my car was dirty. I was horrified to have troubled them, but KC and Alex were extremely warm and taught me great tips. Prior to buying from them, I went to another dealer in Western suburbs and was treated horribly. They took one look at me, sized me up, and didn't even greet me. Everyone at the Porsche Exchange are welcoming and I'm glad I chose this dealership. It turns out that a few of my friends are fan of this dealership and now I know why. They are just the best, and their wonderful baristas make great craft coffee drinks!

My experience purchasing a 911 from The Porsche Exchange was extremely positive. If you are thinking about purchasing a Porsche, I would highly recommend calling the Exchange and asking to speak with Paul M, one of their brand ambassadors. First, Paul was a Porsche mechanic for many years before the sales role, so I found his perspective to be very helpful when discussing build options. Second, he listened very carefully to what I wanted and provided detailed, specific feedback, as opposed to trying to tell me what I should want. For example, I knew I didn’t want to pay $2950 for the sports exhaust system, even though this is ordered on perhaps the majority of 911’s these days. Due to this preference and other unusual options I wanted, he suggested I consider ordering one with the exact specs I wanted. A few thoughts in case they are helpful for a first time Porsche buyer. (1) There are a limited number of Premier Porsche dealerships in the country. This is a designation earned annually based on sales volume. Porsche’s have far more options than most cars, so it is highly unlikely you’ll find one in stock that is exactly what you want. This means it may be worth ordering one, and if ordering one, Premier dealerships have more build slots, so you can likely get it faster (and at a better price) through one of these. I got mine in two and a half months. (2) Take the time to consider every option carefully. Paul was really great about walking around the dealership showing me alternative examples for each option. There are so many options. It’s worth going to a dealership that has all the variations there so you can see them in person. (3) Consider getting the GT Sport Steering Wheel with multi-function and the SportDesign side mirrors painted in the car’s color, instead of the regular multi-function wheel and Standard design auto-dimming mirrors. Note also the Carrera 4 is wider (72.9” x vs 71.2”) and the GTS is lower (0.4”), in case these matter. For example, you especially might want to consider the Front Axle Lift Suspension option on the GTS depending on where you drive. (4) It’s hard to find manual transmissions, and IMO it’s the only way to go. Yes, the PDK is better on a track, but I’m not into that and the manual really is excellent in terms of the driving experience. (5) If going in to actually purchase, be prepared in advance to discuss the following: (a) a pre-paid maintenance plan for up to 5 years/50k miles, (b) extended warranties, up to 10 years/100k miles, with a $250 or $100 deductible (the later is zero if work is done at the dealership of purchase), but also separate coverage options for tires, dents, etc.. Personally, I found the terms compelling for the 10yr/75k Porsche Platinum Protection Plan but not the others. FWIW I generally do not consider extended warranties on anything worth it. (c) a clear bra, which is a 3M urethane film to protect the paint finish of the car. There are a few options in terms of how much of the car to cover. I like covering the full front (i.e., full, not partial hood) and you could consider wrapping the rear bumper as well (I didn’t). I wasn’t sure if I’d be happy with how this would look, but they did a really excellent job with it. It isn’t noticeable at all. I’m glad I had them add this. If uncertain, ask to see cars with the different variations and without it. (d) cilajet to protect the interior/exterior. Personally, I'm a no on that. (6) Sign up online for Porsche Car Connect before picking up your car so that you have the installation code ready to go for them to program before you leave, otherwise you’ll need to go back a few days later once you figure this out. So, regarding all these things, I’d recommend doing your own research in advance and knowing what you might want, what you don’t, and what the alternative options may or may not be worth to you. Overall, a great experience – thanks Paul, Michael, Rocco, Tony, and Bruce.

Fast and professional service. No waiting period. Good and friendly facility. Will recommend to family and friends. I am very satisfied. Job was well done. Thanks. Valeria Levitin, MD

Premier dealer in all aspects. Enjoyable atmosphere to visit whether in sales or service. Their people are all customer oriented and go out of their way to make your visit a positive one.

Always a great experience!! The service is great and the people the are very helpful. Strongly recommend. If you one a Porsche, this is the only place to go for service.

The service guys -- both the service consultants (Tony, Casey, and Tim) and Bil T, the foreman -- have all been super supportive in helping tweak the alignment and steering on my new 911 Turbo S to get it just the way I want it. I truly appreciate their desire and follow-through to satisfy the customer's needs.

Chris Barnaba is very knowledgeable and has a great attitude. He is a hard core driver and really knows and loves his cars. I will continue to use him.

Absolutely the best Porsche service in IL! The service folk are top notch, keeping my Porsche running factory fresh. I would especially like to thank Casey for his, and his teams follow through. .. would go to no other shop! I

I had my first Porsche customer experience with David Perkins at the Porsche Exchange ten months ago when I bought a 2016 Porsche Cayenne. I’m a sales and customer service coach for a living so I always notice and deeply appreciate a great sales/service experience. From the moment I met David, i felt listened to and cared for. I felt served, not sold. He was highly knowledgable, generous with his time and was very responsive via email and phone after my first visit. Everything he said would happen, happened. I always appreciate people doing what they say they’re going to do. In the ten months since purchase, I have been in for regular service/maintenance and each time the experience has been very positive. Each member of the Porsche Exchange team has been consistently good -- from service, parts, and the good people at reception and the new coffee bar. I always wait for my car to be serviced vs. coming back because I enjoy sitting in the beautifully designed, sun-lit customer area and showroom and store. I highly recommend David to those buying their first Porsche or to previous owners who may be dissatisfied with their current dealer experience. Porsche: There really is no substitute! Thank you Dave and Porsche Exchange Team! GM

The service department is always very attentive and very friendly. I always feel like they are taking care of my needs and not just representing the dealer. I highly recommend the dealer and service department.

Wonderful and attentive. Mike the service manager was great. Late on Friday I received a prompt showing my PSM was inactivated. They not only saw me, but ran a quick diagnostic showing it was a temporary software glitch. I was good to go, knowing I could drive quickly over the weekend, but with peace of mind.

Paul M. Is one of best sales people I’ve dealt with, especially on the technical aspects of my 911. Fantastic dealership all around. Wish they had a few classic cars on the lot though

I just want to say I had the best Experience with Nick Kopp. He was very knowledgable, professional, and most importantly not rude. I went to many Porsche dealers and most were good but Nick and The Porsche Exchange were exceptional. I was really upside down on my Mercedes but he got me the best lease deal on a new Cayman and got me out the door fast. Even got the extended maintenance from Mike Bartuch, which once you calculate all the numbers was a no brainer. Highly recommend Nick and the Exchange. Save your self the headache and most importantly time wasted!  p.s. Make sure you stay away from Napleton Porsche and Jessica. Review on that experience coming soon.

I can't say enough good things about the Porsche Exchange.  I was having the absolute worst experience trying to buy a car from another Chicago area Porsche dealer that will go unnamed (*cough* Loebers Moters *cough*).  Sorry, I had something in my throat.  The fine people at Porsche Exchanged saved me and turned an awful car buying experience into a wonderful car buying experience.  If you're in the market for a new Porsche definitely go to the Porsche Exchange . . . and ask for Nick Kopp.  The guy is great - one of the best salesmen I have ever interacted with.  He conducts himself with integrity, is transparent about the purchasing process and goes the extra mile to make sure that you get what you want and that you're taken car of.Overall, I believe that the Porsche Exchange cares about their customers and is not trying to nickle & dime anybody (they gave me a great deal on my car and threw in all-weather mats, including the trunk mat, and a lighting cable without me even asking for such items).

Excellent dealership and service.  The buying experience was stress free, no pressure, informative and not hurried.  And the service is always courteous, timely and efficient.   And, based on a recent experience where my Porsche Cayenne Turbo had a mechanical failure, this dealership went to bat for me with Porsche and got the problem fixed.  Bottom line.   If you are going to buy a Porsche and keep it serviced, this is THE dealership to go to.  Jon Biasetti.

I'm a longtime looker but a new new-car customer of The Porsche Exchange. I have never seen such an extreme high level of customer service in my life. Everyone of their employees seems to care about providing first class customer service.

The parts department here has been absolutely amazing in helping address and resolve fuel supply issues with my 2009 Cayenne S. Very friendly. Extremely knowledgeable. And willing to go the extra mile in answering any and all questions. Great pricing. Highly recommended them to all my Porsche enthusiast colleagues! In particular Vlad, Larry and Joe have been wonderful.

I just bought a GT3RS in Ultraviolet from Michael at Porsche Exchange. It has been a true pleasure to work with him. He made the transaction very smooth. I live in San Diego and just had the car dropped off at my warehouse. Michael was VERY patient with me. The process went faster than I expected. He sent all the paperwork even before the car came. He added a car cover as gift which was very nice and I cannot thank him enough. I will definitely be buying my next Porsche from him!

I have purchased three cars from the Porsche Exchange in the last three years and found each experience to be positive.  I'll even say that they went above and beyond to help me after a very negative experience at the Milwaukee dealership; something they did not have to do.  I have enjoyed working with Michael and recommend him and the dealership.

Porsched Exchange Service rocks!My 1st visit there was 8 months ago was great...Service Associate (Josh) could not have been more accommodating. Dropped off car in the AM, and in 10 minutes drove off in the Porsche Cayenne free loaner. Later that day got a call from Josh that my Macan was ready. All work (maintenance) done perfectly, and everything was covered by the warranty so my bill was $0.00.Yesterday I was there again for an oil change and a PCM update. As I arrived I was amazed by the quality of there just built Sales and Service Facility...wow! The Large Service Bay are was Spotless. I was met by Service Associate (Tony) with a smile. He put me in the computer and then typed in my 5 point list of Service Requests. Printed out the work order and asked me to make sure it covered everything I need (it did.) Then he said he'd call me when it was ready...I started debating (out loud with myself) about my schedule and traffic downtown and whether I would be back this evening or tomorrow.... At that point another Service.Associate (David) said "Hey Sir I go your way every night...I would be happy to bring it to you and take the loaner (was a 2017 Macan with 750 miles on the clock) if it helps."-- WOW!Later that evening (4:00 PM or so) I get a call from Tony saying the PCM Update is giving us trouble but the Tech (no pun intended) said he'll keep on it until it's complete. David is still planning to bring your Macan back to you this evening.Couple of hours later David showed up, handed me my car key and a $0.00 (all covered under warranty) invoice, and picked up my loaner. THANKS David!My experiences at PE Service could not have been better--give them a try.

Yesterday I bought a brand new Porsche Boxter from this dealer. Despite a couple issues we came upon, they took care of it to my satisfaction. The sales manager, my sales man Chris & the other sales man David, were very professional, nice & knowledgeable. I highly recommend this dealer. (they are in the middle of construction but the new building looks fabulous!)

Thanks Bruce and the rest of the staff for taking such good care of me. They have the most incredible service of any dealership I've ever walked in. If you are in the market for a Porsche, this should be your only stop.